Who we are
SmartShelf is a mobile learning app that helps students access and read digital textbooks for WAEC, IGCSE, and JAMB exams. We operate in Nigeria and process personal data of students, parents, and teachers in line with the Nigeria Data Protection Regulation (NDPR) and the Nigeria Data Protection Act.
What this policy covers. What personal information we collect. How and why we use it. Who we share it with. How we keep it safe. Your rights and how to contact us. By using SmartShelf, you agree that we may collect and use your information as described here, unless you withdraw your consent.
The data we collect
Account details: name, email address, password, school, class, role (student, parent, or teacher). Usage data: textbooks opened, pages read, reading time, search terms, app settings. Device data: device model, operating system version, anonymized identifiers, crash logs. Support data: messages you send to us, feedback submitted in the app. We do not intentionally collect sensitive data (such as health information, religion, or biometric data) through SmartShelf.
How we collect data
Directly from you when you create an account, log in, or contact support. Automatically when you use the app (for example, which books you open and how long you read). From your school or teacher, where they create accounts or link you to a class. We may use technical methods such as cookies, local storage, tokens, and analytics SDKs to collect and store data securely.
Why we use your data
To create and manage your SmartShelf account. To provide access to textbooks and track reading progress. To show teachers and parents high-level learning progress, where your school has enabled these features. To improve app performance, fix bugs, and understand how students use SmartShelf. To send important service messages (for example, changes to terms, security alerts). We do not sell your personal data.
Legal basis and consent
Your consent, which you can withdraw at any time. Performance of a contract, for example providing the app to you or your school. Legitimate interests, such as improving SmartShelf and preventing abuse, where these do not override your rights. Before we collect your data, we ask you to agree to this Privacy Policy and the SmartShelf Terms of Use.
Who we share data with
Your school or teacher, to show learning progress, assignments, and usage summaries. Service providers, such as cloud hosting, analytics, or email delivery tools that help us run the app. Regulators or law-enforcement, if required by law. These third parties only process data on our instructions and must keep it secure and confidential. We do not give them permission to use your data for their own marketing. If we transfer data outside Nigeria, we will only do so where there is adequate protection and as allowed by NDPR and the Nigeria Data Protection Act.
How we protect your data
Encryption in transit and at rest where applicable. Access controls and authentication. Regular updates and security monitoring. However, no system is 100% secure. If we become aware of a data breach that affects you, we will notify you and the relevant authorities as required by law.
How long we keep your data
We keep your personal data only for as long as we need it to provide the SmartShelf service and comply with legal, accounting, or reporting requirements. When we no longer need your data, we will delete it or anonymize it.
Your rights
Access, correction, deletion, restriction, objection, and data portability. To exercise these rights, contact us using the details below. We may need to confirm your identity before responding.
Children and minors
SmartShelf is designed for senior secondary students. Where local law requires parental or school consent, we rely on the school or parents to authorize student use of the app. If we learn that we collected personal data from a child without proper consent, we will delete it as soon as reasonably possible.
Data Protection Officer / contact details
SmartShelf Data Protection Contact: info@smartshelflearn.com. You may also lodge a complaint with the Nigeria Data Protection Commission if you are not satisfied with our response.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top and, where appropriate, notify you in the app or by email. Your continued use of SmartShelf after changes means you accept the updated policy.